Lead Time for NEXGEN Cabinet Doors From Cutting Edge
Learn more about the 8-10 day lead time for NEXGEN cabinet doors from Cutting Edge – what affects it, and how you can prevent delays.
Delays and uncertainty around lead times are problematic for contractors and cabinet makers like you. When you’re on a tight schedule, any unexpected delay from your supplier can cause frustration, harm your reputation, and even lead to lost orders. You can’t manage your projects effectively when you can’t rely on your supplier to provide clear and accurate lead times.
At Cutting Edge, we’ve produced NEXGEN™ cabinet doors for over five years. We understand the product inside and out and know what can affect lead times. We design our processes to provide consistent, reliable delivery times, and we’ve built a system that minimizes delays while keeping you informed every step of the way.
Here’s what you’ll learn in this article:
Most NEXGEN™ Cabinet Doors Ship Within 8-10 Working Days
Expect most of your NEXGEN™ cabinet doors to ship within 8-10 working days. Knowing this time frame up-front ensures you can confidently plan your projects, knowing that we ship around 90% of orders within that window.
However, it’s important to note that this lead time begins after you confirm and pay for your order, so be sure to complete these steps promptly to avoid delays. Additionally, this timeframe excludes weekends and statutory holidays, meaning working days are calculated based on standard business hours.
While we strive to maintain this reliable lead time for most orders, there are a few key factors that can extend the shipping schedule. Understanding these factors in advance will help you manage your projects effectively and prevent unexpected delays. Let’s explore what could impact the lead time for your NEXGEN cabinet doors and how you can mitigate these risks.
Two Factors Extend the Lead Time for NEXGEN Cabinet Doors
Both of these factors have to do with material availability. NEXGEN products come from three suppliers and typically have large minimum order quantities, making it difficult to keep in stock.
1. Insufficient Material in Stock
While Cutting Edge keeps a minimum quantity of all stocked materials, large or multiple orders can deplete our stock. In such cases, your lead time may extend to 6-8 weeks as we prioritize rushing your order once the material is available.
2. Ordering a Non-Stocked Material
Your lead time will extend if you order a NEXGEN door in a colour or material we don’t stock. Typically, bringing in a new material takes 4-8 weeks, which means your total lead time for non-stocked products will be between 6-10 weeks.
Three Problems Can Delay Your NEXGEN Cabinet Doors
Sometimes, delays occur for reasons outside of stock and material availability. Here are three potential problems that may impact your order’s lead time:
1. Waiting for Confirmation or Payment
Your order won’t enter production until we receive your confirmation and payment. If you’re busy and miss our email notification, we follow up with a phone call after three working days. However, this waiting period could still delay your order, so it’s best to confirm and pay promptly.
2. Machinery Breakdowns
Machinery issues are rare at Cutting Edge, as we perform continual maintenance to prevent breakdowns. Still, should a major breakdown occur, it could delay your order by several days while we wait for parts or a technician. Major breakdowns happen at most once a year – and thanks to the simplicity of NEXGEN products, they avoid most of the pinch points of our production line, reducing the effect of breakdowns.
3. Internal Remakes
Quality is paramount at Cutting Edge. Each NEXGEN door undergoes a thorough quality inspection. While we catch most defects early, occasional issues may arise at the last minute. In this case, we remake the defective pieces while your order waits in the shipping area, which can delay your order by one to two working days.
How Cutting Edge Communicates Order Delays
At Cutting Edge, we begin assembling your orders at least 48 hours in advance, which allows us to notify you of any potential delays with 24 hours notice. In exceptional cases where we discover a defect at the last minute, we may delay your order by one day without prior notice. That said, 90% of orders ship on their originally scheduled shipping date.
This proactive communication helps ensure you’re never wondering where your order stands.
Two Ways to Get Your NEXGEN Cabinet Doors Sooner
At Cutting Edge, we know that sometimes you need your doors faster than our standard lead time. Here are two ways you can speed up the process:
1. Place Your Order Online
You can save one to two working days by placing your order online. Our online system prompts you to pay upfront and doesn’t require a signed confirmation. This allows your order to enter production immediately.
2. Request a Rush Order
For urgent situations, you can request a rush order. Rush orders typically ship within three to five working days, and you can even request a specific shipping date. If we meet the agreed-upon shipping date, we charge an extra 10% or $25, whichever is greater. However, if we miss the shipping date, the rush fee is waived.
Price Out Your NEXGEN Cabinet Doors
You’ve likely experienced the frustration of dealing with unreliable suppliers—whether it’s delayed products, poor communication, or unclear lead times. These issues don’t just inconvenience you; they can damage your reputation and delay your payments. At Cutting Edge, we recognize these challenges and have developed processes to ensure consistent and reliable lead times for our NEXGEN cabinet doors.
Now that you know what affects lead times, you can take control of your projects and avoid unnecessary delays. Your next step is to learn how to submit a quote online to save time.
