Lead Time for Thermofoil Cabinet Doors From Cutting Edge
Learn about the lead time for thermofoil cabinet doors from Cutting Edge, how delays are handled, and tips to get your order faster.
If you’re a contractor or cabinet maker, you know how critical it is to meet project deadlines. Any delay in receiving your cabinet doors can throw off your entire schedule, frustrating you and your clients. That’s why understanding the lead time for your thermofoil cabinet doors is essential.
At Cutting Edge, we’ve produced cabinet doors for over 20 years, perfecting our processes to ensure that 95% of our orders ship on time. But what exactly does the lead time look like, and what factors might affect it?
This article will break down everything you need to know about the lead time for thermofoil cabinet doors, including:
Most Thermofoil Cabinet Doors Ship in 12-15 Working Days
Most thermofoil cabinet doors from Cutting Edge ship in 12-15 working days. This timeframe excludes weekends and statutory holidays. The lead time begins once your order is confirmed and paid for.
After you confirm your order, Cutting Edge coordinates with our supplier, Epic Industries Inc., who manufactures and ships the thermofoil doors within ten days. Depending on the shipping company used, the doors take 2-5 working days to arrive at Cutting Edge.
This efficient process ensures that your project stays on track, helping you meet deadlines and maintain your reputation with your clients. However, like all processes, unforeseen circumstances can sometimes arise.
High Demand Can Extend Lead Times for Thermofoil Cabinet Doors
Keith from Epic Industries Inc. provided valuable insights into the factors that can extend the lead time. Although Epic typically maintains a 10 working day standard lead time, high demand sustained over long periods can cause delays.
Fortunately, they keep reserve capacity in their manufacturing facility to absorb short-term demand spikes. This reserve capacity minimizes the risk of delays, but if demand remains high for extended periods, it could impact your order’s timeline.
If you’re concerned about timing, it’s worth placing your order early, especially during peak seasons when demand is typically higher.
Four Problems That May Delay Your Thermofoil Cabinet Doors
There are several reasons why your order might face delays. Understanding these factors can help you plan better and avoid any unwanted surprises:
1. Waiting For Order Confirmation and Payment
The clock doesn’t start ticking on your lead time until your order is confirmed and paid for. However, our team understands that you are busy and it is easy to miss emails. That’s why we follow up within three working days by phone to help prevent unnecessary delays.
2. Machinery Breakdowns
Epic Industries has taken significant steps to prevent machinery issues from impacting production. While minor machine breakdowns are usually managed without affecting lead times, major breakdowns (though rare) can occur. Thanks to advanced technology, most of their machinery is connected online, allowing manufacturers to diagnose and fix issues remotely, reducing downtime. Additionally, Epic operates alternative machines and can run multi-shifts to make up for lost time.
3. Extreme Weather
Severe weather could delay your order. Epic Industries is located in Kamloops, BC, meaning every shipment has to ship to our shop for inspection before we can pass the cabinet doors on to you. Occasionally, major winter storms can delay shipments, affecting the overall lead time of your order. Fortunately, such delays rarely exceed one to two working days.
4. Remakes Due to Quality Issues
At Cutting Edge, we inspect every order upon arrival from Epic. If we notice any defects, we’ll notify you immediately to determine whether you’d prefer a delay as we reorder the faulty parts or if you’d rather we ship the rest of the order so you can get started on your project. This flexibility ensures you remain in control of your timeline.
How Cutting Edge Communicates Order Delays
One of the biggest frustrations contractors face is being blindsided by delays. At Cutting Edge, we prioritize clear and timely communication. Working with Epic Industries Inc. helps us uphold this commitment even though our team doesn’t produce your orders.
According to Keith from Epic Industries, “As soon as we know, the customer knows.” This transparency is built into every order.
If Epic Industries runs into an issue that prevents on-time delivery, they notify Cutting Edge by phone or email, along with a new delivery date. Our team passes that information on to you immediately by email.
Two Ways to Get Your Thermofoil Cabinet Doors Sooner
While delays are rare, there are two ways you can expedite your order if you’re working against a tight deadline:
- Place Your Order Online. Ordering online can save you one to two working days. Our system prompts you to confirm and pay upfront, eliminating the back-and-forth that sometimes delays order processing.
- Request a Rush Order. Epic Industries offers a 4 working day rush order option for an additional 25% of the order cost. This can significantly reduce your lead time if you’re facing an urgent project deadline. While it’s an added cost, it can be well worth it when the timing is critical – but keep in mind that there are still an extra 2-5 days for transit from Epic Industries to Cutting Edge.
Price Out Your Thermofoil Cabinet Doors Online
By understanding the lead times and potential delays for thermofoil cabinet doors, you can better plan your projects and manage client expectations. Most orders ship within 12-15 working days, but factors like demand, machinery issues, and weather can sometimes affect timelines. The key takeaway is that while delays are rare, they can happen – and you’ll be notified as soon as any issue arises.
You’ve also learned how placing your order online or opting for a rush order can help speed up the process. Learn how to submit a quote online to help keep your projects on schedule.
